Ethics hotlines—also called compliance hotlines, employee hotlines, or whistleblower hotlines—can help you uncover problems early and address them before they get worse. This results in a safer and more ethically-sound workplace. These low-cost employee hotlines help you comply with the U.S. Sarbanes-Oxley Act (aka SOX or Sarbox), as well as global regulations of the Foreign Corrupt Practices Act (FCPA), UK Bribery Act, and others.
Our confidential, anonymous hotlines alert you to issues regarding:
- Safety and security
- Harassment and discrimination
- Theft and fraud
- Code of conduct and compliance
Catching problems early can help you:
- Identify unethical practices
- Reduce liabilities and lawsuits
- Retain personnel
- Improve your bottom line
Some employee hotline users wish to remain anonymous. Others want a personal response. In Touch hotlines give callers a choice. We give our clients a choice, too, with a range of hotline options:
Automated. Employees leave feedback on TouchBack, our automated phone system. Callers have the option to remain anonymous or provide contact information; either way they’ll receive a case number to follow up on their case.
Live Operator. Employees leave feedback with a live operator. A scripted interview—fully customizable—guides the session. Callers have the option to remain anonymous or provide contact information; either way they’ll receive a case number to follow up on their case.
Combination. After dialing the toll-free hotline, callers choose to leave feedback on the automated system or with a live operator.
Web-based. Often used as a supplement to automated/live phone hotlines. Callers have the option to remain anonymous or provide contact information; either way they’ll receive a case number to follow up on their case.
We’ll help you customize a hotline solution that fits the needs of your company. In Touch performs quality checks on all reports and organizes it into easy-to-read reports, making it simple for you to pinpoint problems and take timely action.
How It Works
Contact In Touch
Be proactive about workplace issues with an In Touch hotline. Learn about specific features and benefits in our Hotline Buyer’s Guide. To discuss pricing, contact us.