Ethics hotlines—also called compliance hotlines, employee hotlines, or whistleblower hotlines—help you uncover problems early and address them before they get worse. This results in a safer and more ethically sound workplace. These low-cost employee hotlines help you comply with the U.S. Sarbanes-Oxley Act (aka SOX or Sarbox), as well as global regulations of the Foreign Corrupt Practices Act (FCPA), UK Bribery Act, and others.
Our confidential, anonymous hotlines alert you to issues regarding:
- Safety and security
- Harassment and discrimination
- Theft and fraud
- Code of conduct and compliance
Catching problems early can help you:
- Identify unethical practices
- Reduce liabilities and lawsuits
- Retain personnel
- Improve your bottom line
Some employee hotline users wish to remain anonymous. Others want a personal response. In Touch hotlines give callers a choice. We give our clients a choice, too, with a range of hotline options:
Automated. Employees leave feedback on TouchBack, our automated phone system. Caller has the option to remain anonymous, provide contact information or receive a case number for a reply.
Live Operator. Employees leave feedback with a live operator. A scripted interview—fully customizable—guides the session. Caller can remain anonymous, provide contact information or receive a case number for a reply.
Combination. After dialing the toll-free hotline, callers choose whether to leave feedback on the automated system or with a live operator.
Web-based. Often used as a supplement to automated/live phone hotlines. Users can remain anonymous or request a reply.
We’ll help you configure a hotline solution that fits the needs of your company. In Touch quality-checks all feedback and organizes it into easy-to-read reports. This makes it simple for you to pinpoint problems and take timely action.
How It Works (click the thumbnail to enlarge)