Compliance Hotlines

Compliance hotlines, sometimes called whistleblower tiplines, help you uncover problems early and address them before they get worse. This results in a safer and more ethically sound workplace.

Our confidential, anonymous hotlines alert you to issues regarding:

  • Safety and security
  • Harassment and discrimination
  • Theft and fraud
  • Code of conduct and compliance

Catching problems early can help you:

  • Identify unethical practices
  • Reduce liabilities and lawsuits
  • Retain personnel
  • Improve your bottom line
Hotline Options

Some hotline users wish to remain anonymous. Others want a personal response. In Touch hotlines give callers a choice. We give our clients a choice, too, with a range of hotline options:

Automated. Employees leave feedback on TouchBack, our automated phone system. Caller has the option to remain anonymous, provide contact information or receive a case number for a reply.

Live Operator. Employees leave feedback with a live operator. A scripted interview—fully customizable—guides the session. Caller can remain anonymous, provide contact information or receive a case number for a reply.

Combination. After dialing the toll-free hotline, callers choose whether to leave feedback on the automated system or with a live operator.

Web-based. Often used as a supplement to automated/live phone hotlines. Users can remain anonymous or request a reply.

We’ll help you configure a hotline solution that fits the needs of your company. In Touch quality-checks all feedback and organizes it into easy-to-read reports. This makes it simple for you to pinpoint problems and take timely action.

How It Works (click the thumbnail to enlarge)
Automated/TouchBack Live Operator Online
chart-hotline-automated-touchback chart-hotline-live-operator chart-online

 

Be proactive about workplace issues with an In Touch hotline. Learn about specific features and benefits in our Hotline Buying Guide. To discuss pricing, contact us.

Solutions